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Find the answers to your questions related to Members 1st products, and services.

Resolving OTP Third-Party Connection Errors

Resolving Connection Errors with Third-Party Apps 

If you are experiencing issues with OTPs when using third-party links, there are a few troubleshooting steps you can take. One solution is to try unlinking and relinking your third-party accounts to correct any connectivity issues. Additionally, it's important to eliminate redundant OTP requests by setting up device registration. Manually registering your device will ensure you only receive OTPs when necessary and reduce the likelihood of encountering issues with third-party links. If you continue to experience problems, reaching out to the support team from the specific third-party service you are using may be helpful. 

Some known examples of where this might occur include QuickBooks, Quicken, Coinbase (and other cryptos), Every Dollar, and Mint.

Resources

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