Skip Navigation Skip to Online Banking Skip to Accessible Content

Knowledge Center

Use the search bar below to search our vast knowledge center

Suggestions
75 results

What to do if you are locked out of Online or Mobile Banking

Tutorial on how to reset your password if you forget it or it isn't working to log into online or mobile banking.

When do I receive my member statements?

Listing of when different accounts will receive an account statement.

When will I receive my cards?

When to expect your new card.

Why is my Members 1st FICO® Score different from Credit Karma?

Understand the difference between an educational score provided by Credit Karma and your FICO® Score provided by Members 1st Credit Union.

Eligible to all Butte, Glenn, Shasta, and Tehama County residents. Join Now

We may use tracking pixels, cookies, and other similar tools, which are provided by third parties, to improve our website, enhance your browsing experience, serve personalized ads or content, market our services, and analyze our traffic. By clicking "Accept & Close," you consent to our Consumer Privacy Policy and Digital Privacy Policy and our use of these technologies. By clicking "Accept & Close," you also recognize and accept that your data and other information you share with us on our website may be transmitted to third parties for the purposes we have identified in our Consumer Privacy Policy and Digital Privacy Policy.