Skip Navigation Skip to Online Banking Skip to Accessible Content

Knowledge Center

Use the search bar below to search our vast knowledge center

Suggestions
110 results

Changing Your Mobile App Password

A guide on how to change your password in the mobile app.

Changing Your Mobile App Username

Instructions on changing your username within the mobile app.

Changing Your Suffix Name

Guide on how to rename your suffix accounts.

Checking Your FICO® Score on the Mobile App

Guide on how to find your FICO® Score on the Members 1st mobile app.

Contactless

Learn more about contactless purchases with your Members 1st debit or credit card.

Creating and Deleting a Bill Payment

A guide to set up a new bill payment or delete a previously scheduled bill payment.

Do I have to sell my current house before starting construction?

Explanation of whether or not you'll need to sell your existing house.

Do I need to own the land?

Land ownership requirements for construction loans.

Does it matter which builder I use?

Description of the types of builders that can be used with a Members 1st Construction Loan.

Emergency Savings Tutorial

A tutorial on how to open an Emergency Savings Suffix on the Mobile App and Online Banking.

Eligible to all Butte, Glenn, Shasta, and Tehama County residents. Join Now

We may use tracking pixels, cookies, and other similar tools, which are provided by third parties, to improve our website, enhance your browsing experience, serve personalized ads or content, market our services, and analyze our traffic. By clicking "Accept & Close," you consent to our Consumer Privacy Policy and Digital Privacy Policy and our use of these technologies. By clicking "Accept & Close," you also recognize and accept that your data and other information you share with us on our website may be transmitted to third parties for the purposes we have identified in our Consumer Privacy Policy and Digital Privacy Policy.