Skip Navigation Skip to Online Banking Skip to Accessible Content

Knowledge Center

Use the search bar below to search our vast knowledge center

Suggestions
110 results

How to Set Up Face ID

Guide on how to sign in to your mobile banking app using Face ID.

How to Set Up Touch ID

Guide on how to set up Touch ID to sign in to your mobile banking app.

How to Setup Transfers and Payments

Details on how to set up one-time or automatic deposit transfers and loan payments with your Members 1st account.

How to troubleshoot your Members 1st account connection with Quicken, Quickbooks, or other budgeting programs

Troubleshooting your connectivity between Members 1st and your budgeting software such as Quicken, Quickbooks, and Mint

Loan Payment Options

See a list of options and ways to make payments to your Members 1st loans and credit cards.

Loan Payments by Phone with a Debit Card

Instructions on completing a loan or credit card payment by phone with a debit card with the Members 1st pay-by-phone system.

Logging Into Online Banking with One-Time Passcodes

How to log into Online Banking using the new One-Time Passcode feature.

Merchant Services for Business Accounts

Description of services now offered to Members 1st business accounts.

Mobile App Overview

Tutorial explaining the mobile app's main functions and how to get to them.

Mobile Bill Pay Tutorial

Tutorial explaining how to use the mobile app to pay bills.

Eligible to all Butte, Glenn, Shasta, and Tehama County residents. Join Now

We may use tracking pixels, cookies, and other similar tools, which are provided by third parties, to improve our website, enhance your browsing experience, serve personalized ads or content, market our services, and analyze our traffic. By clicking "Accept & Close," you consent to our Consumer Privacy Policy and Digital Privacy Policy and our use of these technologies. By clicking "Accept & Close," you also recognize and accept that your data and other information you share with us on our website may be transmitted to third parties for the purposes we have identified in our Consumer Privacy Policy and Digital Privacy Policy.