**UPDATE** All issues have been resolved and branch operations are back to normal as of 12:30 P.M.

We want to inform you of a temporary delay to in-branch services today due to a vendor service issue. Branches are open and available to serve you, but expect delays with in-branch service requests while we work to resolve this vendor service issue. While this service issue will temporarily affect our in-branch operations, all other member services remain fully functional and accessible:

• Mobile Banking: Our app is fully operational for account management, transfers, payments, and more.
• Online Banking: You can perform transactions and manage your accounts online without interruptions.
• Cards: You can make purchases with your Members 1st debit, credit, or travel card.
• ATMs: All our ATMs are functioning normally for cash withdrawals, deposits, and more.
• Phone Support: Member Service Representatives are readily available to take your calls.

We want to assure you that this is a services-related issue and not a security breach. Your personal and financial information remains safe and secure.

We apologize for any inconvenience and appreciate your patience. Our team is actively working to fully restore all in-branch services as quickly as possible. We will provide updates as the situation progresses.

Questions? Call us at (530) 222-6060 or (800) 303-3838