To protect your mobile device from security threats, use a passcode or biometric authentication to lock your device, only download apps from trusted sources, and keep your operating system and apps up to date with the latest security patches.

Phishing is a type of online fraud where criminals use deceptive emails, text messages, or phone calls to trick individuals into revealing personal or financial information. Phishing scams often appear from legitimate organizations and may contain urgent or alarming messages to pressure individuals into responding.

If you accidentally disclose your personal or financial information in response to a phishing scam, immediately contact your credit union and other financial institutions to report the theft and request a fraud alert or credit freeze. You should also file a report with the Federal Trade Commission (FTC) and local police departments.

A credit freeze is a security measure that prevents new credit accounts from being opened in your name. To initiate a credit freeze, you must contact each of the three major credit bureaus (Equifax, Experian, and TransUnion) and request that they freeze your credit report.

The credit union regularly provides updates and information about security threats and fraud prevention through our website, social media channels, and other communications. We also recommend that members stay informed through reputable sources such as the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB).

Some common signs of identity theft include unauthorized charges on your accounts, unfamiliar accounts or lines of credit opened in your name, and receiving bills or collection notices for debts you do not owe.

If you suspect your identity has been stolen, immediately contact your credit union and credit reporting agencies to report the theft and request a fraud alert or credit freeze. You should also file a report with the Federal Trade Commission (FTC) and local police departments.

To protect your personal information online, use strong and unique passwords, avoid clicking on suspicious links or downloading attachments from unknown sources, and regularly monitor your accounts for unauthorized activity.

The credit union employs various security measures to protect your financial information, including encryption, firewalls, fraud monitoring, and identity theft prevention services. We also regularly update our security protocols to stay ahead of emerging threats.

If you receive a suspicious email or phone call that appears to be from the credit union, do not respond or provide any personal or financial information. Contact the credit union directly to verify the legitimacy of the communication and report any suspicious activity.

Two-factor authentication is a security measure that requires two forms of identification to access an account. This can include something you know (like a password) and something you have (like a security token or mobile phone).

Avoid unsolicited emails or phone calls asking for personal or financial information. Legitimate companies will not ask for this information via email or phone. If you need clarification, call the company directly using a number from their official website or other trusted source.

Immediately contact your credit union to report the loss and request a new card. The credit union will also monitor your account for any unauthorized activity.

Contact your credit union immediately to report the suspected fraud. The credit union will investigate and take appropriate action to protect your account and prevent further fraud.

EMV (Europay, Mastercard, and Visa) is a global chip-based debit and credit card standard. EMV cards provide added security by generating a unique code for each transaction, making it more difficult for fraudsters to use stolen card information.

Choose a strong and unique password that is not easily guessable. Do not share your password with anyone, and avoid using public computers or unsecured Wi-Fi networks when accessing online banking.