As the impact of the Park Fire has been felt by many in our region, we want to assure you that Members 1st Credit Union is here to support our members and community through this challenging time. Our hearts go out to everyone impacted by the Park Fire and dealing with the anxiety and uncertainty of what lies ahead. We thank our first responders for working tirelessly to extinguish the Park Fire, and keep in mind their safety in order to return home to their families.

We ask members and community members who are directly impacted by the Park Fire to contact the credit union at (530) 222-6060 so that we may aid you with the following special loan programs and financial assistance:

Matching Auto Rates – Members who lost their vehicle in the Park Fire and have their loan with Members 1st can replace their vehicle with a new vehicle at the same interest rate or current promotional rate, whichever is lower.

Promotional Auto Rate – If you lost a vehicle in the Park Fire, but did not have it financed with Members 1st, you can take advantage of a special promotional auto rate from Members 1st. Check www.m1cu.org/auto for our current promotional rate.

Mortgage Rate Assistance – Members 1st is offering its Rate Advantage Program to anyone whose home was destroyed from the Park Fire. Upon applying for a mortgage with Members 1st, homebuyers will receive the lowest daily mortgage rate within 180 days of their mortgage application date or the date of their loan closing, whichever occurs first.

No Lender Origination Fee – Members 1st is waiving its lender origination fee on construction loans to anyone whose home was destroyed in the Park Fire. The lot where the home is to be built must reside within Butte, Glenn, Shasta, or Tehama County.

Red Cross Donations – Members 1st will make a $25 donation to the Red Cross to support Park Fire survivors with every new checking account opened at either of its Chico branch locations at 550 Salem Street or 969 East Avenue through October 31, 2024. New Checking accounts must be their first checking account with Members 1st Credit Union to qualify.

Additional Support

View our FAQ’s at m1cu.org/care

Email us at LoanCenter@m1cu.org

Visit a Members 1st branch  

Call us at (530) 222-6060 ext. 516 or (800) 303-3838 ext. 516

If you have a mortgage loan with Members 1st, please contact us for assistance at (530) 222-6060 ext. 516 or (800) 303-3838 ext. 516. If you have a mortgage with another lender, we recommend contacting them to discuss your options and possible payment deferral.

Community Donations 
North Valley Community Foundation, Red Cross, United Way, and other local community organizations are working around the clock to put our resources together to do the most good. We encourage you to direct your generosity to these noble organizations.

Members 1st is committed to providing the resources and relief our community needs to recover from the Park Fire. Please visit m1cu.org/care for the latest updates and support options available.

About Members 1st Credit Union
Members 1st Credit Union is a locally owned cooperative dedicated to improving the lives of our communities. Members 1st has five branch locations in Redding, Anderson, and Chico. Membership is available to anyone who lives, works, worships, owns land, or owns a business within Butte, Glenn, Shasta, and Tehama counties. For more information, visit one of our convenient branches, call (530) 222-6060, or visit m1cu.org.

Branch Locations
1380 Hilltop Road
Redding, CA 96003

1260 Pine Street
Redding, CA 96001

5020 Rhonda Road, Ste. H
Anderson, CA 96007

550 Salem Street
Chico, CA 95928

969 East Avenue
Chico, CA 95926

Contact
Josh Markle
jmarkle@m1cu.org
(530) 222-6060 x359