Members 1st is here to help
Information and links on this page are provided to support Butte County survivors with helpful information and resourcesFinancial Assistance and Loan Programs
Take advantage of special financial assistance and loan programs for those directly impacted by a fire. Call (530) 222-6060 x516.
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Open your Members 1st Credit Union account online now in just a few minutes or visit one of our branch locations.
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General Action Plan
If you’ve been impacted by a fire, follow these steps to begin your recovery process.- File Your Claim
Be sure to file a claim with your insurance provider as soon as possible. This will allow your insurance provider to help you set temporary lodging, a rental vehicle, advance insurance proceeds, and other possible resources. Take time to review your insurance policy and familiarize yourself with all the possible benefits afforded to you. - Reclaim Important Paperwork
Visit city and county offices to reorder important paperwork or documentation such as a driver’s license, birth certificate, or social security card. Don’t forget to update your property tax information with your local county office if your home was lost to a fire. - Utilize All Your Resources
Don’t let your pride keep you from utilizing the many resources that can be found from local non-profits such as the American Red Cross and Salvation Army. Many organizations are eager to help with financial aid, lodging, meals, debris removal, and more. Check with your local City Office or TV and radio stations for information about non-profits and government agencies available to help you. - Document Everything
As you begin to rebuild your future, be sure to document as much as possible. Everything from conversations with insurance agents and contractors, to receipts for meals and items will be important to record in the days ahead. Rather than trying to commit everything to memory, grab a notebook or hop on a computer to capture notes regarding important conversations and help track expenses. Starting with a good tracking system from day one will save you a lot of time, effort, and possibly money in the long run.